Frequently Asked Questions

Customer Questions

How can I reach the support team?

You can reach us by clicking the "help" button on the bottom right of the site or by sending us an email.

What payment methods can I use?

You can pay securely with Paypal and your credit card.

Can I use my purchased content in commercial projects?

You can use it individually and professionally. However, you can't take actions such as resell, edit and resell.

I want to refund a what should I do?

Let us know why you want a return and other details via email. We will evaluate and get back to you. contact@learnarchitecture.online

I'm having trouble downloading, what should I do?

If you did everything right, don't worry, send us an email and we will solve your problem.

Where can I download the product I purchased?

After ordering, the download link will appear on the screen, in addition, the download link will be sent to you by email.

Does the download link expire?

No, you can download it whenever you want. If you experience download problems after months, you can contact us.

Creator Questions

How often will I get paid?

$50 is our minimum payment limit. When you arrive, you can request payment. If you can't reach $50, the amounts roll over and you can withdraw as soon as $50 is reached. Don't forget to send us an email for special cases.

There is no suitable category for my product, can I share my product?

Yes, of course, if you send us an email for such cases, we can open the appropriate category for you in a short time.

I want to delete my seller account, what should I do?

You can open a request for it. Your request will be processed quickly and returned to you.

How do I upload my products?

After your application is approved, you can load your products by logging in from this address. Click on the product listing, press the "+" button and continue adding.

Can I publish my contents on other platforms?

We support independent content creators. Of course, you can sell on other platforms. There is no problem for us.

What is your commission rate? How much will I get from my sales?

We take 30% commission. For example, if your product is $10, your payment is $7 and our comission is $3. Special offers etc. For such cases, you can request a discussion on this subject by sending us an email.

Are you doing anything to make my content sell more?

Yes, of course. We have strong social media accounts. With these accounts, we will promote the content. You can reach more sales with inbound traffic.

Can I set my own price for my content?

Yes, you can set your own price. Please be careful to be fair here :)

What are the criteria for publishing my content?

We have many criteria for content, you can access these criteria on the "Guideline" page.

What should I do to publish my content?

First of all, you need to fill out the application form and apply. Then our team will review it and give you a positive or negative feedback. You can find the application form here.